Free Consultation: What to Expect When You Call Us

What to Expect When You Call Our Office for a Free Personal Injury or Workers Compensation Consultation

If you’ve been injured in an accident and are considering legal help, you may feel overwhelmed by everything happening around you—medical appointments, insurance calls, time off work, and physical recovery. The last thing you need is confusion about how to speak with a lawyer or what happens when you do.

At McDuffey & Medcalf, LLC, we offer a free consultation to help you understand your rights and whether you have a valid personal injury and/or workers compensation claim. Here’s what you can expect when you call our office for the first time.

Step 1: Our Friendly Intake Specialist Will Answer Your Call

When you call us, you’re usually not immediately speaking to a lawyer—but you are speaking with someone who is trained to gather important information about your situation. Our intake specialists are friendly, patient, and understand that you may be in pain, frustrated, or unsure about what comes next. You’ll be treated with respect and compassion from the moment you call.

Step 2: We’ll Ask You Some Basic Questions

To help our legal team evaluate your case, the intake specialist will ask for details such as:

• Date and location of the incident
• Type of accident (car crash, slip and fall, workplace injury, etc.)
• Description of injuries
• Medical treatment you’ve received
• Whether a police report or incident report was filed
• Any communication you’ve had with insurance companies or other parties

You don’t need to have every detail or document ready—just share what you know. If you forget something, don’t worry. We can always follow up later.

Step 3: Your Information Is Reviewed by an Attorney

Once the intake process is complete, your information will be passed along to one of our experienced personal injury attorneys. We carefully review every case to determine whether we may be able to help and how best to move forward.

Step 4: Scheduling Your Free Legal Consultation

If your case meets our criteria, we’ll schedule a free consultation—either in person, by phone, or over video, depending on what works best for you. During this meeting, you’ll speak directly with a lawyer who will:

• Explain your legal rights
• Answer your questions
• Review any documents you may have
• Discuss potential next steps

There’s no pressure and no obligation—this meeting is about helping you understand your options so that you can make an informed decision.

Step 5: Deciding to Move Forward

If we believe we can help and you choose to hire us, we’ll walk you through the next steps—signing a representation agreement, requesting medical records, dealing with the insurance companies, and everything else involved in building your case. We work on a contingency fee basis, which means you pay nothing unless we win your case.

You’re Not Alone—We’re Here to Help

We know how stressful it can be to deal with an injury, and we want to make the legal process as easy and supportive as possible for you. Calling a lawyer doesn’t have to be intimidating—and at McDuffey & Medcalf, it never is.

If you or a loved one has been injured and you’re wondering what to do next, please give us a call. The consultation is free, and the peace of mind is priceless.